Paul Floors and Walls
Last Updated: March 25, 2025
Welcome to Paul Floors and Walls. These Terms and Conditions ("Terms") govern your use of our website located at paulfloorsandwalls.com and the services provided by Paul Floors and Walls ("Company," "we," "us," or "our").
By accessing our website, scheduling services, or contracting with our company for flooring, wall, or remodeling services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services or website.
Paul Floors and Walls provides home improvement and renovation services including but not limited to:
All services performed by Paul Floors and Walls require a written service agreement or contract. The specific details, scope of work, timelines, and payment terms will be outlined in individual project contracts, which supplement these Terms.
We reserve the right to modify, suspend, or discontinue any of our services, whether temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our services.
We provide free estimates for our services based on the information available at the time of the estimate. Estimates and quotes are not guaranteed prices and are subject to change based on:
Any modification to the original scope of work will require a written change order that may affect the final price and timeline of the project. We will provide updated pricing for any changes before proceeding with additional work.
We typically require a deposit before beginning any work. The deposit amount and payment schedule will be specified in your service agreement. Final payment is due upon completion of the project and before final walk-through, unless otherwise specified in your contract.
For projects exceeding $1,000, a deposit of 30-50% is typically required. Larger projects may include progress payments at specific milestones. These payment terms will be clearly outlined in your project contract.
We will make reasonable efforts to begin and complete our services within the timeframe provided in your contract. However, construction schedules may be affected by factors outside our control, including:
You agree to provide us with reasonable access to your property to perform the contracted services during normal business hours (typically 8:00 AM to 5:00 PM, Monday through Friday), or as otherwise agreed upon in your contract.
We will not be responsible for delays caused by factors beyond our reasonable control. In the event of significant delays, we will communicate with you regarding revised timelines.
If you need to cancel or reschedule a scheduled service, please provide at least 48 hours' notice. Cancellations with less than 48 hours' notice may be subject to a rescheduling fee of $150 or 10% of the project total, whichever is less.
You are responsible for selecting and approving materials (flooring, tiles, paint colors, fixtures, etc.) within the timeframes specified in your project schedule. Delays in material selection may result in project delays.
We are not responsible for delays due to material unavailability, discontinued items, or delivery delays from suppliers. We will work with you to find suitable alternatives if your selected materials become unavailable.
We warranty our installation labor, but manufacturer defects in materials are covered under the manufacturer's warranty. We will assist you with manufacturer warranty claims for defective materials we've installed.
Paul Floors and Walls provides a workmanship warranty on our labor for a period of one (1) year from the date of completion, unless otherwise specified in your service agreement.
Materials and products installed by us may come with manufacturer warranties, which we will pass on to you upon completion of the project. These warranties are provided by the manufacturers, not by Paul Floors and Walls.
Our warranties do not cover:
To make a warranty claim, contact us promptly upon discovering an issue. We will schedule an inspection and determine the appropriate remedy. Warranty work will be scheduled during normal business hours.
As a client, you agree to:
All content on our website, including text, graphics, logos, images, and software, is the property of Paul Floors and Walls and is protected by copyright and trademark laws.
We reserve the right to photograph our work for portfolio and marketing purposes, unless you explicitly request otherwise in writing. Any photographs taken will focus on the work performed and will avoid capturing personal items or identifying features of your home whenever possible.
The content on our website is for informational purposes only. While we strive to provide accurate information, we make no warranties about the accuracy, reliability, or completeness of the content.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. We reserve the right to terminate accounts at our discretion.
You agree not to:
To the maximum extent permitted by law, Paul Floors and Walls shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.
Our total liability for any claims under these Terms shall not exceed the amount you paid us for the applicable service.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Paul Floors and Walls, its officers, directors, employees, agents, and subcontractors from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our services or your violation of these Terms.
We reserve the right to terminate our services at our discretion if:
If you wish to terminate a project before completion, you must provide written notice. You will be responsible for payment of all work completed up to the date of termination, as well as any non-refundable materials ordered for your project, restocking fees, and reasonable demobilization costs.
In the event of any dispute arising from our services:
These Terms shall be governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nassau County, New York.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of these Terms. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
These Terms, together with any project-specific contracts or agreements, constitute the entire agreement between you and Paul Floors and Walls regarding our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
If you have any questions about these Terms, please contact us at:
Address: 618 Jennings Ave, West Hempstead, NY 11552
Phone: (516) 425-4316
Email: [email protected]